Using emotional intelligence to prevent burnout with Farah Harris

Farah Harris is the author of The Color of Emotional Intelligence. She draws upon her experience as a therapist to guide organizations through cultural change around understanding what emotional intelligence is and how it is applied by different groups in organizations. Some groups have to apply emotional intelligence just to survive and others to thrive. In her practice Farah challenges organizations to ask the key questions to unlock what are the daily actions that need to change to align with corporate values.